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Booking Policy

Safer work practices in our clinic

 

In order to treat in the safest environment possible, there are some changes in clinic.

Limited appointments available

Antibacterial Bamboo towels used for each client

Disposable couch roll and equipment used for all treatments

Sanitising station for clients pre treatment

All essential PPE will be worn throughout the duration of all treatments

There will be NO longer be a waiting area, you must arrive at your appointment time and be collected from the main salon door

STRICTLY 1 person in clinic at a time, NO friends, family or children permitted to attend your appointment with you.

2021 Booking Policy

 

I want you all to be comfortable, safe and enjoy your treatment. In order to execute this, there are some essential requirements when booking your appointments.

DO NOT BOOK or attend an appointment if you have or have been in contact with any symptoms of COVID-19

Please stay home if you are experiencing general Cold or Flu Symptoms

This includes: Raised temperature/fever, headaches, sinus problems, cough etc

DO NOT attend your appointment with friends or family

Please attend your appointment NO earlier than 5 mins ahead of schedule

Face masks are not a requirement, however it would be preferred you wear one whilst waiting for your treatment to start.

BOOKING POLICY 2021 - Due to limited appointments, all new clients will be charged a £20 booking fee in advance payable online at time of booking. All online bookings will require payment in Full.

All no shows and late cancellations less than 24 hours before treatment for both new and existing clients, will be charged at the full treatment price via Invoice. You will NOT be able to rebook any future treatments, without all invoices being cleared in full. If you are a new client and have paid the £20 deposit, you will be invoiced for the remainder of your treatment cost.

To avoid being charged, please be courteous and give no less than 24 Hours to cancel or change your appointment.

We are committed to safe working practices for all staff and clients post Covid-19.

To execute this safely, we have undergone an accreditation in up to date industry disinfection and sanitation polices and have implemented the above clinic guidelines as of 13th April 2021 re-opening.